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Articles and Reports
In depth research, analysis and insights on consumers in the United Kingdom
Consumer economy
Consumer Insight Report 2019 North East
Consumer Insight Report 2019 Northern Ireland
Consumer Insight Report 2019 West Midlands
Consumer Insight Report 2019 Yorkshire and the Humber
Consumer Insight Report 2019 East Midlands
Consumer Insight Report 2019 South West
Consumer Insight Report 2019 Wales (Welsh language)
Consumer Insight Report 2019 Wales
Consumer Insight Report 2019 North West
Consumer Insight Report 2019 South East
Consumer Insight Report 2019 London
Consumer Insight Report 2019 East of England
Consumer Insight Report 2019 Scotland
Assessing the importance and import dependence of all goods and services in the UK
Part 1: Household Resources
Tracker findings for working households who feel negative about their finances
Digitisation
Consumer attitudes to data collection and use
EU Exit
Analysis and findings of consumer views from our no deal Brexit research
Analysis and research findings of consumer views from our Brexit tracker survey
The four distinct types of consumer attitudes
Analysis and findings of consumer views from our Brexit and travel research
Analysis and findings of consumer views from our Brexit and food research
Analysis and research findings of consumer views from our Brexit tracker survey
The attitudes of small and medium sized business leaders towards brexit
Tracker findings on consumer attitudes towards Brexit
Food
How safe is food from local businesses in your area?
Analysis and findings of consumer views from our Brexit and food research
Money
Consumers' decision-making regarding their private pension pots.
Nearly 10 years on from the financial crash- have consumer attitudes towards banks changed?
Public services
The potential impacts of population changes on local authorities
Research findings around decision-making in the childcare market
Transport
Utilities
Selected results from the Which? Energy Satisfaction Survey - December 2018
Consumer expectations of broadband speed under different speed claim wordings.
Does the stated likelihood of getting a headline speed matter?
Broadband results from online speed tests
Analysis of consumer engagement in the domestic energy market

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