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Showing Data from May 2020 with 0 filters

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    Which industry sectors / organisations do people most trust and distrust?

  • Day-to-day banking

    Trust:
    51%
    5
    Distrust:
    20%
    -4

    • In May 2020

    51%Trust

    20%Distrust

    said they trusted or distrusted banking

    5
    higher than May 2019
    -4
    lower than May 2019
    Compare this

  • Longer-term financial products

    Trust:
    27%
    1
    Distrust:
    30%
    1

    • In May 2020

    27%Trust

    30%Distrust

    said they trusted or distrusted longer-term financial products (e.g. investments/pensions, life insurance etc)

    1
    higher than May 2019
    1
    higher than May 2019
    Compare this

  • Food/grocery sector

    Trust:
    72%
    12
    Distrust:
    5%
    -4

    • In May 2020

    72%Trust

    5%Distrust

    said they trusted or distrusted the food/grocery sector

    12
    higher than May 2019
    -4
    lower than May 2019
    Compare this

  • Domestic appliances

    Trust:
    58%
    5
    Distrust:
    7%
    -4

    • In May 2020

    58%Trust

    7%Distrust

    said they trusted or distrusted domestic appliances (e.g. fridges, washing machines, etc.)

    5
    higher than May 2019
    -4
    lower than May 2019
    Compare this

  • Technology appliances

    Trust:
    54%
    3
    Distrust:
    12%
    -1

    • In May 2020

    54%Trust

    12%Distrust

    said they trusted or distrusted technology appliances (e.g. cameras, home computers, TVs)

    3
    higher than May 2019
    -1
    lower than May 2019
    Compare this

  • Broadband/home phone services

    Trust:
    45%
    8
    Distrust:
    19%
    -7

    • In May 2020

    45%Trust

    19%Distrust

    said they trusted or distrusted broadband/home phone services

    8
    higher than May 2019
    -7
    lower than May 2019
    Compare this

  • Mobile phone services

    Trust:
    43%
    7
    Distrust:
    17%
    -6

    • In May 2020

    43%Trust

    17%Distrust

    said they trusted or distrusted Mobile phone services

    7
    higher than May 2019
    -6
    lower than May 2019
    Compare this

  • Gas and electricity

    Trust:
    45%
    14
    Distrust:
    22%
    -13

    • In May 2020

    45%Trust

    22%Distrust

    said they trusted or distrusted gas and electricity companies

    14
    higher than May 2019
    -13
    lower than May 2019
    Compare this

  • Water (supplied to your home)

    Trust:
    69%
    10
    Distrust:
    8%
    -5

    • In May 2020

    69%Trust

    8%Distrust

    said they trusted or distrusted domestic water providers

    10
    higher than May 2019
    -5
    lower than May 2019
    Compare this

  • Trade services

    Trust:
    42%
    9
    Distrust:
    16%
    -7

    • In May 2020

    42%Trust

    16%Distrust

    said they trusted or distrusted trade services (e.g. plumbers, builders, electricians, etc.)

    9
    higher than May 2019
    -7
    lower than May 2019
    Compare this

  • Train travel

    Trust:
    28%
    1
    Distrust:
    26%
    -5

    • In May 2020

    28%Trust

    26%Distrust

    said they trusted or distrusted train travel

    1
    higher than May 2019
    -5
    lower than May 2019
    Compare this

  • Airlines / holiday operators

    Trust:
    22%
    -8
    Distrust:
    34%
    11

    • In May 2020

    22%Trust

    34%Distrust

    said they trusted or distrusted airlines/holiday operators

    -8
    lower than May 2019
    11
    higher than May 2019
    Compare this

  • Car dealers

    Trust:
    9%
    2
    Distrust:
    50%
    -6

    • In May 2020

    9%Trust

    50%Distrust

    said they trusted or distrusted car dealers

    2
    higher than May 2019
    -6
    lower than May 2019
    Compare this

* Data are collected via online poll for approximately 2,000 respondents each wave. Results are weighted to be nationally representative.

Lowest trust

9%

Car dealers

The percentage of people who said they trusted car dealers in May 2020

2%
Compared to May 2019

State of the economy in 2020

0.0%

Retail Sales Growth (quantity, annual change), February 2020

3.9%

Unemployment Rate (monthly), Nov 2019 - Jan 2020

+0.9%

Inflation (CPIH, annual change), April 2020

+0.1%

Bank of England Base Rate, March 2020

-0.1%

Household Spending (Quarterly change, chained volume measure), Q4, 2019